Documentation: Shadow Delete for Jira


Description: Shadow Delete for Jira is the integration of sound security practices with users who prefer to have the freedom to delete issues. Both IT and the business units get what they want.

Users without Delete permissions will still see a Delete button. But behind the scenes, the button is really Shadow Delete for Jira. Searches for the "deleted" issue will yield no results. The only users that will see the "deleted" issue, directly or using search, are Global Admins.

Global Admins will see both a Delete button and a Shadow Delete button so that they can execute a real delete or one made possible by Shadow Delete for Jira. 

If after an issue was "deleted" a user wants the issue back, Global Admins simply bring up the issue and click an "Unshadow Delete" button, restoring the issue. 

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